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Creating an expert is the fastest way to package your team’s workflow into something reusable in Google Chat. This guide focuses on the flow. For field-by-field definitions, use Expert Fields Reference.

Before You Start

  • Decide the expert’s job in one sentence.
  • Pick the minimum tools it needs.
  • Prepare one realistic test prompt you will run after creation.

Step 1: Open Create Expert

From the marketplace, click Create Expert.
Expert Marketplace showing the Create Expert button

Step 2: Fill Basics

In the Basics step, set the expert’s identity:
FieldRequiredPurpose
NameYesDisplay name shown in the marketplace and chat headers. Use a clear role-based name (e.g. Quarterly Planning Expert).
DescriptionYesOne-line summary shown in marketplace listings. Focus on outcomes, not features.
Logo URLNoAvatar image displayed in the UI. Must be a public HTTPS URL.
AboutNoLong-form markdown content shown on the expert’s detail page — use for scope, example prompts, limitations.

Step 3: Set Behavior

Define how the expert thinks and responds:
FieldRequiredPurpose
System PromptYesThe expert’s operating instructions — role, what it does and doesn’t do, which tools to use and when, and expected output format. This is the single biggest factor in quality.
Custom Hiring MessageNoThe first message the expert sends after someone hires it. Use this to suggest a first question or set expectations (e.g. “Hi! Ask me to summarize your inbox or pull last week’s report.”).
SkillsNoReusable packaged behaviors or reference files that extend the expert’s capabilities. Add only for structured, repeatable workflows.
CategoriesNoMarketplace tags used for discoverability. Add 2–5 specific categories.
Write the System Prompt as operating instructions, not a product description. Structure it as: role → what it does NOT do → tool usage rules → output format → how to handle uncertainty.

Intelligence — Model Selection

In the Intelligence section of the Basics step, you can choose the AI model that powers this expert. If you leave it unset, the expert uses the platform default (Claude Sonnet 4.6). Reasoning-capable models also expose a Reasoning effort control — see Reasoning effort below. Available models are grouped by provider. You can filter by Anthropic, OpenAI, or Google:
ModelProviderBest for
Claude Haiku 4.5AnthropicHigh-volume, cost-sensitive tasks. Fast with 200k context.
Claude Sonnet 4.6 (default)AnthropicComplex agent workflows. Best speed/intelligence balance. 1M context.
Claude Opus 4.8 (admin only)AnthropicMost capable for complex reasoning and agentic coding. 1M context, 128k max output.
Claude Opus 4.7 (admin only)AnthropicMost demanding agentic tasks. 1M context, 128k max output.
Claude Opus 4.6 (admin only)AnthropicHigh reasoning quality for agents and coding. 1M context, 128k max output.
GPT-5.4 nanoOpenAISimple, high-throughput tasks. 400k context.
GPT-5.4 miniOpenAICoding, computer use, subagents. 400k context.
GPT-5.4OpenAIFlagship OpenAI model for agentic workflows. 1M context.
GPT-5.5 (admin only)OpenAIOpenAI’s most capable reasoning model. Configurable reasoning effort.
Gemini 3.5 FlashGoogleSustained frontier performance on agentic and coding tasks. 1M context.
Gemini 3.1 Flash Lite (Preview)GoogleFastest, most cost-efficient Gemini 3.1 model. High-volume, low-latency tasks.
Gemini 3.1 Pro (Preview)GoogleGoogle’s state-of-the-art model. Complex agentic workflows. 1M context.
Premium models (Claude Opus 4.8, Claude Opus 4.7, Claude Opus 4.6, and GPT-5.5) are only visible and selectable by admins. Standard editors and owners see standard-tier models only.

Reasoning effort

For reasoning-capable models — currently Claude Sonnet 4.6, the Claude Opus family (4.8 / 4.7 / 4.6), and the OpenAI GPT-5.4 and GPT-5.5 models — the create-expert form exposes a Reasoning effort dropdown adjacent to the model picker. This dropdown controls how many tokens the model may spend on internal chain-of-thought before producing a response. Each model exposes only the effort levels it supports, so the available options vary by model. The dropdown is hidden for models that do not support reasoning effort (Claude Haiku 4.5 and the Gemini models).
Reasoning effort dropdown showing none/minimal/low/medium/high/xhigh/max options with default medium selected
ValueMeaning
noneDisables chain-of-thought reasoning entirely. Fastest and cheapest; use for simple, well-defined tasks.
minimalMinimal reasoning budget. Marginally slower than none; suitable for straightforward tasks that benefit from a small amount of deliberation.
lowLow reasoning budget. Good for moderately simple tasks where some reasoning is helpful but speed matters.
mediumModerate reasoning budget (default for GPT-5 nano). Balances quality and latency for most use cases.
highHigh reasoning budget. Better on multi-step or analytical tasks; noticeably slower.
xhighExtended reasoning budget. Use for complex reasoning workloads where accuracy matters more than latency.
maxMaximum reasoning budget. Highest quality; highest latency and cost. Reserve for the most demanding tasks.
Start with medium for most experts. Move to high or xhigh only when you observe that the expert struggles with multi-step reasoning or complex analytical tasks — the latency and cost increase is significant.

Step 4: Configure Capabilities

In the Config step, you connect the expert to external tools and optionally define automation templates.

Hives vs MCP Servers

Hives are Braintrust’s pre-built tool bundles for common integrations — Google Drive, Sheets, Gmail, Notion, Jira, Supabase, and more. Each user who hires the expert configures their own credentials independently (OAuth or API key), so data is always private and isolated per user. MCP Servers are custom endpoints you bring yourself. Use them only when a hive does not exist for the service you need. Always prefer Hives when available. They are tested, maintained by Braintrust, and handle credential management automatically. Custom MCP servers require you to maintain the endpoint and debug connection issues yourself.
See the Hives Reference for further info about the hives.
1

Add Hives

Click Add Hive and select every service the expert needs to do its job. Start minimal — you can add more after testing.
Every extra tool increases complexity. Add only what the expert actually needs.
2

Add MCP Servers (if needed)

If a required service has no built-in hive, add a custom MCP server with its Name, URL, and Transport (sse or streamable_http). Click Verify for each server before continuing — an unverified server will fail silently at runtime.
3

Set Hive Env Overrides (optional)

Hive Env Overrides let you set shared default values for a hive that apply to all users of this expert — for example, a default Jira project key or a default database name.Use overrides for safe, non-sensitive shared defaults only. Never put API keys, secrets, or credentials here — those belong in each user’s per-user credential flow and are visible to anyone who can edit the expert.
4

Add Automation Templates (optional)

Automation Templates are cron or calendar trigger blueprints baked into the expert’s blueprint. When a user hires the expert, these templates appear as Standard Triggers they can enable and configure.Use these when you want to ship a pre-built automation with the expert — for example, a weekly report template or a pre-meeting briefing trigger. Leave empty if the expert is purely interactive.
Only add automation templates once the expert’s core chat behavior is stable. Debugging a broken trigger is harder than debugging a broken prompt.

Step 5: Set Access

In the Access step:
  1. Choose a unique Expert Email local part.
  2. Set visibility to Private or Public (default is Private).

Step 6: Review and Submit

In Review:
  1. Confirm prompt, tools, automations, and visibility.
  2. Submit to create the expert.
  3. Open the expert page and hire it yourself for validation.

Post-Create Validation Checklist

  • Hire the expert and confirm DM opens successfully.
  • Run a simple prompt and one realistic task prompt.
  • Confirm required tools can actually access data.
  • If automations were added, run a quick trigger test.
  • Verify output quality and update prompt before broad rollout.

Field Notes That Match Current UI

  • Logo uses a Logo URL field (no file upload in create form).
  • MCP supports Name, URL, and Transport (sse or streamable_http).
  • Automation key is generated from display name and should stay unique.
  • Access list is managed after creation in Manage Access.

Common Mistakes to Avoid

  • Prompt is too vague.
  • Too many hives/tools on first version.
  • Publishing public before real task validation.
  • Adding automations before core chat behavior is stable.

Connect a GitHub repo (optional)

The Source Repo field on the Create Expert form records a GitHub repository URL on the expert. It is a metadata-only field — entering a URL stores the value as sourceRepoUrl on the expert record but does not by itself move any data between Braintrust and GitHub.
GitHubSyncField showing the Source Repo URL input and workflow-template download button on the Create Expert form
What it does: once a repo URL is set and the workflow file (see below) is committed to that repository, Braintrust pulls skill and prompt updates from GitHub into Braintrust. Sync is uni-directional: github → braintrust only. Braintrust never writes back to your repository. Where it appears: at the bottom of the Create Expert form, below the main configuration sections. Accepted format: a full GitHub repository URL.
Use the format https://github.com/owner/repo. The field rejects SSH-style URLs (git@github.com:...) and bare owner/repo shorthand.
Workflow template download: the Source Repo field also exposes a workflow-template download. Download the template file and commit it to your connected repository to activate the sync workflow. Without the workflow file in the repo, the sync will not run.
Edits made in the Braintrust UI are not pushed back to GitHub. Only changes committed to the connected repository (and processed by the workflow file) update the expert’s prompts and skills in Braintrust. If you edit prompts or skills in the UI while the sync workflow is also active, your UI edits can be overwritten the next time the workflow runs.
This field is optional. Leave it blank if you do not manage expert configuration in GitHub.

Next Steps

Expert Fields Reference

What every field means, and how to choose values.

Connecting Tools and Integrations

Configure OAuth, API keys, and reconfiguration flows.

Editing an Expert

Update behavior, tools, access, and rollout settings.

Manage Access and Permissions

Control who can view, hire, and edit experts.